FAQ

What should I wear to my appointment?

Comfortable clothing is recommended for all appointments. Please note that the area of injury will need to be exposed for proper assessment. Therefore, tank tops or sports bras are recommended for shoulder exposure and shorts are recommended for hip, knee and/or ankle exposure.

How long are assessments and what should I expect?

Assessments can range between 45 to 60 minutes depending on the complexity of the issue. Your first session will begin with an in-depth assessment that may include health history, range of motion testing, strength testing, fitness testing, movement pattern testing, cardiovascular fitness, sensation testing and/or neurological testing. This assessment will allow your therapist to establish a diagnosis and work with you to develop an individualized treatment plan to meet your health and fitness goals.

How long are treatments and what should I expect?

Treatments are scheduled for 20 minutes. This means that there will be 20 minutes of hands on treatment from the therapist, with additional time added on for modalities (such as ultrasound, laser, IFC etc.) and exercises.  Treatment plans are individualized and tailored to your specific needs, therefore, they can easily range from 30 to 60 minutes. Your therapist will use the most recent evidence-based information related to your diagnosis to develop an individualized treatment plan that may include: hands-on manual techniques, therapeutic modalities, specialized exercise prescription and/or education in order to achieve your optimal health goals.

Am I covered under insurance?

Most extended healthcare plans cover a portion of your therapy sessions. Please check with your insurance provider for specific details and maximum annual coverage. Please feel free to contact the clinic if you need assistance in obtaining this information from your insurance provider.

Do I need a doctor’s referral for treatment?

No referral is required for your assessment or to begin treatments with a therapist. However, some extended health insurance plans may require a doctor’s referral in order to reimburse you for your therapy sessions. Our staff is available to check with your insurance provider to determine whether a referral is required for reimbursement.

Can I review my exercises from home?

Yes! Check out our youtube channel (Sports Medicine Experts & The Health Centre) for demonstrations of commonly prescribed stretches/exercises. A new one is posted each week with #therapythursday. Subscribe to the channel to get the weekly addition.